When you click on "My Reports" and "Giftcard Transactions" you will see the following table:
You will see the following details:
ID: we will need this field whenever you report an issue with a giftcard
Product Name: This is the giftcard product selected
Currency: this is the giftcard currency
Country: this is the country where the giftcard is redeemable
Date: the transaction date
Qty: the amount of giftcards that were bought
Unit price: this is the giftcard value
Total price: this is the total price of your order
Fee: any fees that apply
Commission: this is the commission you get for this transaction (it remains in your wallet)
You may search by Date and filter by Brand Name, User Email, Status and Transaction ID.
If you have any issues regarding a giftcard transaction please contact our Customer Success team. We will be more than glad to help!