One factor users of your application will look out for is how well their data is being protected. At Reloadly, we’ve taken additional steps to ensure that every user’s account is secure and accessible to them only. This is made possible through our two-factor authentication infrastructure which works with multiple authentication providers. In this article, you’ll learn how to secure your Reloadly account using our two-factor authentication feature in five steps.

What is two-factor authentication?

Simply put, two-factor authentication (2FA) is a way of establishing access to an online account or computer system that requires the user to provide two different types of information. It provides the system you’re trying to access with additional evidence that you are the rightful owner of the account.

Steps to enabling 2FA on your Reloadly account.

On your Reloadly dashboard, navigate to the Security section:

As shown below, you will see a section with details of how 2FA works and the security applications supported by Reloadly’s infrastructure ( Google Authentication, Authy, Auth0 Guardian, and DUO ). Click on the Enable button, this enables two-factor authentication on your account.

On clicking the Enable button, you will get a notification on the dashboard informing you that the two-factor authentication security measure has been enabled.

As an additional security measure, you will also get an email from the Reloadly team informing you of this change.

Using two-factor authentication on your Reloadly account

After enabling the 2FA feature, you will be redirected to log in. When using the 2FA feature for the first time, there will be an option on the screen to scan a QR code using one of the authentication applications mentioned earlier:

The following apps can be used to set up an authentication process and scan the QR code:

To disable this feature, navigate to the dashboard and disable the feature in the Security section:

On clicking the disable button, you will see a notification informing you that 2FA has been disabled:

You will also receive an email from our team informing you of this update:


Keeping your financial data secure is important, passwords in the wrong hands can prove fatal. With two-factor authentication, Reloadly ensures your account is safe and accessible to just you.

We would like to hear from you! Should you have any questions or concerns, shoot us a mail at

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