When you click on "My Reports" and then on Payment History you will find your payment history reports.

This is how your Payment History Report looks:

You will see the following details:

Payment ID: the payment unique identifier

Confirmation number: the payment confirmation number

Currency: the payment currency

Amount: the amount added to your balance

Old Balance: your previous balance before the new amount was added

New Balance: your new balance after the new amount was added

Date: the date the payment was added to your wallet

Card: the card identifier if a card was used to make this payment

Card Type: the card type

You may search by Date.

If you have any issues with a payment not being reflected in your wallet, please send us the receipt of the wire/paypal/zelle at support@reloadly.com or through the chat and we will check the payment and add it to your wallet.

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